REFUND POLICY

REFUND POLICY

Effective January, 25 of 2024

Thank you for shopping with Shop Canela Vintage. We appreciate your support and are committed to delivering high-quality handbags. Please review our sales policy carefully before completing your purchase.

ALL SALES ARE FINAL Due to the nature of our products, all sales are final. We do not offer refunds, returns, or exchanges for any reason, including but not limited to change of mind, incorrect purchase, preference, dissatisfaction or buyer’s remorse. By completing a purchase, you acknowledge and accept this policy.

SHIPPING POLICY

Once an order is shipped, we are not responsible for lost, stolen, or misdelivered packages. Please ensure your shipping information is correct at the time of checkout. All claims for lost or damaged packages should be directed to the shipping carrier.

DAMAGED OR DEFECTIVE ITEMS

All items are thoroughly inspected before shipment. If your item arrives damaged or defective, you must notify us within 3 business days of delivery by emailing [Your Email Address]. Please include:

Your full name and order number
Clear photos of the product and packaging
A brief description of the issue

If approved, we may offer a replacement of the same item. We do not offer refunds for damaged or defective claims. Claims submitted after the 3-day window may not be eligible.

POLICY AGREEMENT

By purchasing from Shop Canela Vintage you agree to all terms outlined in this No Refund, All Sales Are Final policy. This policy is binding and enforceable under U.S. law. This refund policy is visible on every product page, linked in the foot of our website. By placing an order, you acknowledge that you have read, understood, and agreed to this policy

LEGAL NOTICE